Title: Manager, Housekeeping
Waterloo, NY, US, 13165
JOIN OUR TEAM
With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino
JOB SUMMARY
Directs the work of an assigned shift in the Housekeeping Department. Always maintains a high-quality property appearance. Adheres to department budget. May act in a lead capacity during the Executive Housekeepers absence.
Pay Rate: $62,353.20/annually.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following statements are intended as general illustrations of the work in this class and are not all- inclusive:
- Directs and supervises the housekeeping staff
- Assists in the selection, supervision, training, and development of staff
- Assists in implementation of preventative maintenance and property wide cleanliness programs.
- Assists in ensuring timely response to all reports of safety hazards and proper communication and training in hazardous chemical handling
- Assists in the compliance with all department and company policies, procedures, internal controls, and government regulations
- Demonstrates old world hospitality with charm
REQUIRED SKILLS AND ABILITIES
Must have ability to:
- Communicate effectively with all levels of Team Members, guests, and outside contacts.
- Work effectively in a fast-paced environment
- Move around all work areas effectively and efficiently
- Work long hours, including nights, weekends, and holidays
- Extended time seated as well as on your feet
EDUCATION AND EXPERIENCE
- High school diploma or GED certificate
- Must be 18 years of age or older
- 3 years of housekeeping supervisory experience in a high-volume hotel is preferred
- Must be able to convey accurate information both orally and written
- Must have an eye for detail and be able to determine cleaning and maintenance issues in rooms
- Must become familiar with various room types and room set-ups
- Must be able to make rational decisions and assume responsibility for the outcome of the decision
- Must meet attendance guidelines
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:
- Attend required training sessions offered by the casino
- Obtain required licenses
- Perform the duties described in compliance with local laws and regulations
- Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
- Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
- Adhere to Internal Control Procedures and Policies
- Report illegal activity to Security or the appropriate levels of Management
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Syracuse
