Title:  Human Resources Business Partner

JOB SUMMARY

Under the direction of the Director of Human Resources, provide support to the daily operations of del Lago Resort Casino for the Human Resources Department. Human Resources Business Partner is responsible for performing HR related duties at a professional level and works closely with HR Management. This position carries out responsibilities in the following functional areas: recruitment, employment, HRIS support, compliance and regulatory requirements, performance management, onboarding, and policy implementation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following statements are intended as general illustrations of the work in this job class and are not all inclusive.

• Ambassador of del Lago Resort Casino’s Vision, Values and Mission
• Provide support to the daily operations of the HR Department
• Administers various human resource plans and procedures for all organization personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual
• Participates in developing department goals, objectives, and systems
• Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to continually improve efficiency of the department and services performed
• Ensures compliance with Federal and State employment laws, gaming regulations and compliance requirements
• Maintains and processes all Unemployment Claims and potential charges in a timely, efficient manner
• Attends unemployment hearings when necessary
• Assists with recruitment tasks as needed
• Maintains employee personnel files
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9
• Creates reports, utilizes HRIS and provides administrative support
• Demonstrates old world hospitality with charm with external and internal guests
• Other duties as assigned

REQUIRED SKILLS AND ABILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required license(s)
• Perform the duties described in compliance with local laws and regulations
• Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Knowledge of the property’s programs to address problem gambling
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls
• Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management

Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of  

EDUCATION AND EXPERIENCE

• Must have a bachelor’s degree or five years of Human Resources experience or combination master’s degree and Experience
• Ideally at least five years related HR experience in a Gaming or Fine hospitality environment
• Expert in ADP/HRIS systems
• Knowledgeable in all state and federal laws and regulations pertaining to labor and the hiring process.
• Strong analytical, written, and oral communication skills
• Must be congenial, persuasive and a team player

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Must have ability to:

• Communicate effectively with all levels of Team Members, guests, and outside contacts
• Work effectively in a fast-paced environment
• Required to move around all work areas effectively and efficiently
• Required to work long hours, including nights, weekends, and holidays
• Required to stand and sit for extended amounts of time