Title:  EVS Attendant

Requisition ID#:  1395
Location: 

Waterloo, NY, US, 13165

Property:  Del Lago Resort & Casino
Pay Range:  23.04 - 25.60

JOIN OUR TEAM

With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

POSITION SUMMARY

The EVS Attendant is responsible for ensuring optimum property cleanliness and presentation. Duties and responsibilities include being a role model of our core values and to provide direction of daily operational activities. To ensure that the highest standards of cleanliness, safety, aesthetics, and guest satisfaction are maintained; ensure compliance with all training/licensure requirements of staff; able to assist with the general upkeep of the facilities.

GENERAL ACCOUNTABILITIES

The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

  • Act as a role model of providing an exciting environment and World Class Service by delivering Old-World Hospitality and Charm, as well as enthusiastically support our core values
  • Perform various tasks to ensure property cleanliness and presentation to include the following, but not limited to:
    • Carpet Maintenance – vacuum, sweep, mop, remove gum and debris
    • Window Maintenance – clean windows and mirrors
    • Gaming Equipment Maintenance – clean slot machines, table felts, chairs, bases
    • Office Maintenance – clean walls, pantry area, removes trash, dusts furniture
    • Restroom Maintenance – clean sinks, urinals, counters, polishes fixtures, stock supplies
    • General Maintenance - remove trash, assists in recycling program, clean ash trays, clean counters, spills, biological hazards adhering to guidelines from Blood Borne Pathogen training
    • Outdoor- monitor grounds, empty trash, pick up debris, setup cleanup as directed
  •  
  • Follow checklists, guidelines and for efficient and clean operation of assigned areas
  • Attend and participate in pre-shift briefings, arrive on time
  • Adhere to OSHA and Hazcom safe work practices
  • Ensure all spray bottles and chemical storage containers are properly labeled
  • Responsible for only utilizing chemicals for their intended use
  • Assist in Receiving equipment and supplies and coordinate distribution and storage of such in an organized fashion
  • Adhere to the 5S Principles of ensuring that items are “Sorted”, “Set in Order”, “Systematically Cleaned”, “Standardized”, and “Sustained
  • Ensure that all storage areas are labeled and maintained in good order
  • Monitor equipment condition and ensure that is it properly maintained
  • Conduct him/her in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
  • Perform other duties as may be assigned by department and/or company management

WORKING CONDITIONS

Must have ability to:

  • Required to work in varying levels of crowds, noise, and smoke, the severity of which depends upon the assigned station and customer volume
  • Required to work with various types of chemicals, proper precautions are taken
  • Occasionally work outside and is subject to all weather conditions of which proper clothing is provided
  • Responsible for effectively and efficiently move around work area
  • Required to inspect and clean areas of responsibility
  • Required to use ladders, as well as clean ground level areas
  • Transport all supplies to and from work areas
  • Be physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 75 lbs. occasionally/with assistance and 20 lbs. throughout the shift
  • Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

JOB QUALIFICATIONS

Must be a minimum of 18 years of age. High School Diploma or equivalent required. Excellent communication skills both written and oral. Ability to: read, analyze, interpret procedures, instructions, and correspondence/memos; author reports, business correspondence and procedure manuals. Attention to detail and accuracy. Maintain confidential information.

COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

  • Attend required training sessions offered by the casino
  • Obtain required license(s)
  • Perform the duties described in compliance with local laws and regulations
  • Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
  • Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
  • Knowledge of the property’s programs to address problem gambling
  • Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls
  • Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management
  • Report any acts of wrongdoing on behalf of any staff member that they have knowledge of  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Syracuse