Title:  Count Team Attendant

POSITION SUMMARY

The Count Room Attendant is responsible for the collection and count of slot and table games cash boxes from the gaming floor and subsequent cash and ticker count conducted in the count room in accordance with company Internal Control Policies and Procedures as well as state regulations.

GENERAL ACCOUNTABILITIES

The following statements are intended as general illustrations of the work in this class and are not all inclusive.

• Performs drop by collecting drop boxes from slots and table games in strict adherence to Internal Control Policies and Procedures
• Records accurate count of each box in count system/sheet and reconcile amounts with other count Team Members
• Complies with all department and company policies, procedures, internal controls, and government regulations
• Prepares all necessary paperwork to support and reconcile all money and vouchers collected and counted
• Works with count machines and coin rollers in accordance with departmental and manufacturer guidelines
• Assists other count Team Members in moving the box cart with a maximum four hundred (400) pounds, multiple times per week
• Counts and verifies all bundled and loose cash transactions to and from the cashier
• Responsible for communication within their department ensuring that information is shared with Team Members, which includes informing their management team of information necessary to the efficiency of casino operations
• Conducts themselves in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
• Other duties as assigned

WORKING CONDITIONS

Must have ability to:

• Communicate effectively with all levels of Team Members, guests, and outside contacts
• Required to work effectively in a fast-paced environment
• Required to move around all work areas effectively and efficiently
• Required to work long hours, including nights, weekends, and holidays
• Required to work for extended time seated as well as on your feet

JOB QUALIFICATIONS

The Count Room Attendant is preferred to have a least two years of experience in cash handling. High school diploma or equivalent required. Must demonstrate positive/enthusiastic approach to all assignments. Attendance and punctuality are an essential function of the position. Must be clean, well-groomed, and have a professional appearance. Must have an optimistic outlook, proven track record of leading, inspiring, proven track record of success in service excellence, attention to quality details, great communication skills and know how to deliver excitement.

COMPLIANCE RESPONSIBILITIES

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:

• Attend required training sessions offered by the casino
• Obtain required license(s)
• Perform the duties described in compliance with local laws and regulations
• Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
• Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
• Knowledge of the property’s programs to address problem gambling
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls
• Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management
• Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of
• del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training