Title: Slot Technician
Vicksburg, MS, US, 39180
Beautifully situated on the scenic Mississippi River, Riverwalk Casino, Located in Vicksburg, MS, has been delivering excitement and exceptional entertainment to visitors since 2008. With over 600 of the latest slot games, the atmosphere is electric. You’ll discover a wide range of classic reels, cutting-edge video slots, and the ever-popular video poker games. Additionally, we offer an array of action-packed table games to satisfy all your favorites. What truly distinguishes us? Our remarkable team! Honored as a Best Place to Work by the Mississippi Business Journal in 2018, 2019, and 2021, we take pride in having the friendliest staff in town. We cultivate a welcoming, enjoyable, and rewarding work environment, believing in investing in our team’s success. We provide growth and development opportunities to help you build a fulfilling career. Join our expanding team and bring your energy to the excitement!
JOB SUMMARY
Repairs and maintains all gaming equipment/devices in accordance with department standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Basic troubleshooting with associated gaming equipment.
- Performs floor repair and preventative maintenance of all slot machines including machine cleaning and overhauls.
- Maintains the integrity of the slot machine equipment and secures all company assets and property at all times.
- Install electronic units such as slot machines in accordance with floor plans. Checks functioning of newly installed equipment to evaluate system performance under actual operating conditions.
- Safeguards against theft and ensures the safety and integrity of all casino property
- Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Mississippi Gaming Commission regulations
- Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
- Performs other job-related duties as assigned.
REQUIRED SKILLS AND ABILITIES
To perform the job successfully, an individual should demonstrate the following capabilities:
- Problem Solving - Identifies and resolves problems in a timely manner.
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance.
- Communication - Able to read/write proficiently and interpret information provided, attention to detail, Basic computer knowledge
- Diversity - Shows respect and sensitivity for cultural differences.
- Safety and Security - Reports potentially unsafe conditions; and report any unusual activity or misuse of company property
- Attendance/Punctuality - Consistently at work and on time.
EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Education and/or Experience – High school diploma or equivalent and/or related casino knowledge. Experience with Microsoft Office including Excel, Word, Outlook, etc.
- Language Skills - Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read, write and communicate verbally in English.
- Mathematical Skills - Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's
- Certificates & Licenses - Must obtain and retain the required Mississippi Gaming Commission license.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Jackson Mississippi
