Title:  Housekeeper

JOB SUMMARY

The incumbent in this position is responsible for maintaining specified standards of cleanliness throughout the hotel guest room areas, as directed.   

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean hotel rooms, hallways, linen rooms, team member and storage areas in the hotel, as directed.
• Maintain and clean all equipment used throughout the course of a shift, as directed.
• Maintain proper documentation of all duties accomplished during a working shift, as directed.
• Report all safety hazards or maintenance deficiencies for proper handling to Housekeeping Lead.
• Abide by all security measures.
• Greet all guests throughout shift with the proper salutation and pleasant expression.
• Perform all duties in a quiet and orderly manner.
• Perform other related duties as may be assigned.

REQUIRED SKILLS AND ABILITIES

These skills and abilities are typically acquired through two months of on-the-job training.

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Must have ability to:

• Communicate with hotel guests, e.g., announcing arrival at door, and comprehending special requests from guests.
• Inspect and maintain areas for which responsible.
• Use the equipment associated with the position, including but not limited to vacuum, cleaning supplies, and safety equipment.
• Effectively and efficiently move around work area.
• Role is physical in nature and requires complete physical mobility to effectively and efficiently move around work area.
• Clean as directed at an acceptable performance rate.
• Minimally communicate and understand, in English, matters of mutual concern such as directions, hazards, or questions. 
• Have at least 6 months of previous experience as a guest room attendant in a resort or similar setting.
• Lift and move up to 30 pounds of supplies.
• Operate in a working environment that is subject to varying levels of noise.  Incumbents are at times subjected to hazards such as chemicals; proper safety precautions are followed.