Title:  Housekeeper, Lead

JOB SUMMARY

The Housekeeping Lead assists the Hotel Manager and Housekeeping Supervisor in day-to-day supervision of the hourly team members as well as training all new team members

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follows checklists and guidelines for efficient cleaning of assigned areas
• Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and the laundry area
• Creates room assignments for guest room attendants
• Responsible for daily inspections of rooms
• Inspects hotel public areas daily to ensure quality assurance
• Prepares the department’s weekly schedule in conjunction with weekly rooms forecast
• Assists with monthly inventory
• Informs Hotel Manager and/or Housekeeping Supervisor of needed supplies
• Ensures completion of inspection sheets for all check outs
• Handles all inquiries regarding Lost and Found
• Helps to ensure that procedures established by the hotel are followed and reports deviations to procedures/protocol to the supervisor
• Assists in the direct training of new hires
• Reports room discrepancies to Front Desk
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Knowledge of cleaning chemicals and equipment, as well as their respective health and safety protocol
• Self-motivated, detail-oriented, and thorough
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to read, analyze, and interpret procedures, instructions, and correspondence
• Ability to remain discreet and respect the privacy of guests

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent preferred
• Three to six months experience preferred
• Must obtain valid gaming license, where applicable

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee is frequently required to stand, walk, climb, balance, push, pull, twist, and bend while enduring prolonged periods of standing and walking.
• The employee may need to exert up to 25 pounds of force.
• The employee will be required to push and pull a wheeled custodial cart or trash cart.
• The employee may be exposed to hazards, such as chemicals.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The employee may occasionally work outside and is subject to all weather conditions.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.