Title:  Gift Shop Clerk

JOB SUMMARY

The incumbent in this position is responsible for greeting customers, conducting cash register transactions, will call, ticket purchases, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitate retail sales including customer assistance and follow up.
• Operate cash register and handles money.
• Clean and maintain the appearance of all merchandise and customer areas.
• Respond to customer inquiries and their requests.
• Follow established procedures regarding merchandising.
• Perform other related duties as may be assigned.

REQUIRED SKILLS AND ABILITIES

Basic math skills and 10-key experience preferred. Verbal communication and customer service skills required. Prior money handling experience is helpful. Computer skills helpful, but not required. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience.

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Must be able to:

• Use all equipment associated with the position, including but not limited to cash register, 10-key adding machine and computer keyboard.
• Communicate effectively with customers as well as all levels of team members.
• Effectively and efficiently move around work area.
• Review and comprehend all necessary documentation.
• Inspect and maintain areas for which responsible, as well as ability to distinguish between different denominations of currency and make change.
• Twist, and lift up to 20 pounds, and push/pull up to 20 pounds to clean, create merchandise displays, maintain inventory levels, and perform other job duties.

Operate in a working environment that is subject to varying levels of crowds and noise, the severity of which depends upon customer volume