Title:  Assistant Manager, F&B

JOB SUMMARY

The Assistant Beverage Manager provides direction and leadership for the daily operations of bars and other related beverage outlets within the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with the hiring, training, development and efficient management of Beverage staff
• Plans and organizes workloads and staff assignments as well as trains, motivates and evaluates assigned staff
• Establishes department standards, guidelines, and objectives, and maintains other administrative processes, such as budget and staffing, to ensure proper planning and efficient operation of Beverage department
• Supervises beverage staff to ensure efficient and satisfactory customer service
• Works alongside department management to review beverage activities and implement companywide and local sales promotions
• Assists Food & Beverage leadership in daily tasks and projects
• Monitors daily operations of dining and service areas to ensure appropriate staffing, guest service, and consistency/quality of product
• Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management and provides breaks to staff as needed
• Ensures guest satisfaction through constant interactions with guests and team members to develop customer loyalty
• Attracts guests by participating in setting marketing policies and goals
• Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes and standards
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Demonstrated leadership and management skills
• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong and accurate money handling skills
• Ability to work under stress in a fast-paced environment
• Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
• Digital literacy in computer programs relating to the Food & Beverage department

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred
• Degree or additional coursework in Hospitality Management or related field preferred
• Two to three years of progressive experience in a full-service dining environment preferred
• Must obtain valid gaming license, where applicable

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee is required to stand for the duration of the shift.
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift up to 50 pounds.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.