Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines.  The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

Performs jackpot payouts. Conducts minor machine repairs. Walks the gaming floor looking for guests who need service. Responds to slot machines in a timely manner to resolve guest issues. Keeps casino floor clean of cups, and pushes in chairs.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Previous cash handling experience preferred.
• Must possess basic math skill to make change and payments with coin and currency.
• Walk the casino floor up to 10 hours.
• Previous customer experience preferred.
• Create an entertainment environment for all guests.
• Upbeat personality for all interactions with guests and fellow team members.
• Must know and understand the Title 31 procedures.
• Ability to communicate special promotions to our guest.
• Exercise appropriate discretion in identifying situations that require management attention.
• Ability to handle & secure keys within departmental guidelines.
• Adheres to regulatory, departmental and company policies.
• High School diploma or equivalent experience is preferred.
• Must be able to obtain a Gaming license through the state of Maine.

EDUCATION, TRAINING, AND EXPERIENCE

•  Previous experience in slot department preferred, but willing to train if all other qualifications are met.
• Valid Gaming License

PHYSICAL DEMANDS
Ability to move objects, must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to lift and carry 40 lbs while walking the casino floor. At other times, the work requires some physical exertion, such as long periods of walking; recurring climbing, bending, reaching, pushing, pulling and lifting, or similar activities. Ability to stand for prolonged periods of time. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The work environment is one with possible exposure to prolonged loud noise.

Oversees the operations of the Slot Department for assigned shift. Approves jackpot payouts over 10k. Helps out on the floor when needed. Handles guest issues that may arise.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Previous cash handling experience preferred.
• Must walk the casino floor up to 10 hours
• Must have worked five year as a Floor Person
• Must have knowledge of the following positions Floor Attendant/Supervisor.
• Customer service skills
• Management skills
• Must know the Gaming Controls
• Holds all appropriate information as confidential
• Must have five (5) years Supervising experience in Slot Operations
• Must be at least 21 years of age.
• Must possess demonstrated knowledge of cheat detection.
• Must demonstrate overall working knowledge of the operation of slot machines.
• Must have demonstrated computer application skills.
• Must possess excellent verbal and written communication skills.
• Must possess excellent interpersonal, organizational and customer service skills.
• This position requires sufficient experience, education and job knowledge to meet current business needs.

EDUCATION, TRAINING, AND EXPERIENCE

•  Previous experience in slot department preferred, but willing to train if all other qualifications are met.
• Valid Gaming License

PHYSICAL DEMANDS
Ability to move objects, must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to lift and carry 40 lbs while walking the casino floor. At other times, the work requires some physical exertion, such as long periods of walking; recurring climbing, bending, reaching, pushing, pulling and lifting, or similar activities. Ability to stand for prolonged periods of time. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The work environment is one with possible exposure to prolonged loud noise.

Oversees the operations of the Slot Department for assigned shift. Approves jackpot payouts over 10k. Helps out on the floor when needed. Handles guest issues that may arise.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Previous cash handling experience preferred.
• Must walk the casino floor up to 10 hours
• Must have worked five year as a Floor Person
• Must have knowledge of the following positions Floor Attendant/Supervisor.
• Customer service skills
• Management skills
• Must know the Gaming Controls
• Holds all appropriate information as confidential
• Must have five (5) years Supervising experience in Slot Operations
• Must be at least 21 years of age.
• Must possess demonstrated knowledge of cheat detection.
• Must demonstrate overall working knowledge of the operation of slot machines.
• Must have demonstrated computer application skills.
• Must possess excellent verbal and written communication skills.
• Must possess excellent interpersonal, organizational and customer service skills.
• This position requires sufficient experience, education and job knowledge to meet current business needs.

EDUCATION, TRAINING, AND EXPERIENCE

•  Previous experience in slot department preferred, but willing to train if all other qualifications are met.
• Valid Gaming License

PHYSICAL DEMANDS
Ability to move objects, must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to lift and carry 40 lbs while walking the casino floor. At other times, the work requires some physical exertion, such as long periods of walking; recurring climbing, bending, reaching, pushing, pulling and lifting, or similar activities. Ability to stand for prolonged periods of time. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The work environment is one with possible exposure to prolonged loud noise.

Position Summary

Oversees the operations of the Slot Department for assigned shift. Monitors currency transactions and completes appropriate logs and reports pursuant to Title 31. Ensures compliance with all regulatory agencies. Assumes the responsibilities for supervisions of the Slot Technicians in the absence of the Slot Tech Supervisor.

Essential Job Functions                                                                          

On an assigned shift he or she authorizes hiring, termination requests, schedules and Floor Person training. Recommends promotions subject to the approval of the Slot Manager. Approves slot payouts within limits per submitted System of Internal Controls. Manager up to 20 employees at one time.

Job Specifications

• Must walk the casino floor up to 10 hours
• Must have worked five year as a Floor Person
• Must have knowledge of the following positions Floor Attendant/Supervisor.
• Customer service skills
• Management skills
• Must know the Gaming Controls
• Holds all appropriate information as confidential

• Must have five (5) years Supervising experience in Slot Operations
• Must be at least 21 years of age.
• Must possess demonstrated knowledge of cheat detection.
• Must demonstrate overall working knowledge of the operation of slot machines.
• Must have demonstrated computer application skills.
• Must possess excellent verbal and written communication skills.
• Must possess excellent interpersonal, organizational and customer service skills.
• This position requires sufficient experience, education and job knowledge to meet current business needs.

Physical Demands and Work Environment

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Ability to lift and carry 40lbs while walking the casino floor. At other times, the work requires some physical exertion, such as long periods of standing and walking; recurring bending, reaching, pushing, pulling and lifting, or similar activities. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The work environment is one with possible exposure to prolonged loud noise.
Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.