Title: Security Officer
Oxford, ME, US, 04270
Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.
Position Summary
Security Officers are responsible for the physical safety and security of the casino, parking area and all other areas of the property in compliance with the Security Department Standard Operating Procedures. In addition, provide outstanding customer service and promote a positive, friendly attitude at all times.
Job Qualifications
Successful candidates must be at least 21 years of age, have a valid driver’s license and must be able to obtain and maintain the appropriate licensing from the Maine Gaming Commission. Successful candidates must be able to work under pressure with minimal supervision and demonstrate the ability to interact positively with the public. Security Officers will have the ability to handle customer complaints and disputes in a professional manner.
Essential Job Functions
- Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action when necessary or directed by supervisor.
- Responds to a wide variety of property, life or asset threatening conditions with immediate assistance.
- Observes and reports safety hazards, violations of policy and procedures, or unlawful activity to shift supervisor.
- Maintains accountability for assigned assets during fills, credits, drops and escorts or other assigned duties.
- Maintains the integrity of all assigned duties, ensuring the assets of the property are maintained and protected at all times.
- Gives full attention to ALL guest opportunities and take ownership of these opportunities to ensure guest satisfaction.
- Practices excellent grooming and uniform standards. Overall appearance is to be immaculate at all times.
- Provides accurate documentation of departmental and property activities. Must have the ability to write legibly and coherently as required.
- Promotes effective verbal and written communications.
- Performs other lawful tasks in the best interest of the company and its Team Members as directed by supervisor or management.
Physical Demands and Work Environment
The work requires some physical exertion, such as being able to stand and walk for extended periods of time, and climb. Must be able to lift 40lbs and be able to push and pull a wheeled cart weighing up to 300 lbs. May need to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must have the ability to write legibly and coherently as required. The work environment is one with possible exposure to prolonged loud noise and sometime close quarters. Position may require exposure to extreme weather conditions at times.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
#OxfordCasino
JOB SUMMARY
The Security Officer is responsible for maintaining a safe and secure environment for all Guest, Team members and company assets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure the safety and security of Team Members and Guest.
- Assisting in transporting money and chips.
- Controlling access to restricted areas.
- Reacting to Guest and Team member incidents and accidents.
- Monitoring Guest and Team member passage in and out of gaming facility.
- Responsible for checking for and reporting safety hazards.
- May answer incoming calls to the facility and direct calls or answer Guest questions.
- May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Maintain interpersonal working relationship among all personnel.
- Oral and written communication skills.
- Knowledge of the Emergency Disaster Plan Manual.
EDUCATION AND EXPERIENCE
- High School Diploma or Equivalent
- Ability to obtain a valid Racing License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The noise level in the work environment is usually moderate to loud. The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Maine
