Title: Gaming Technician, Slot
Oxford, ME, US, 04270
Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.
Position Summary
Technician-Monitors currency transactions and completes appropriate logs and reports pursuant to Title 31. Repairs minor machine malfunctions. Observe slot play for illegal machine tampering/abuse. Provides customer service. Maintains the inventory, check in sheets, and reconciling of their assigned bank when in operation. Ensures compliance with all regulatory agencies.
Essential Work Functions Technician
1. Performs repairs, overhauls, and preventative maintenance, including cleaning, on all slot machines on property.
2. Performs the initial set-up and check-out of new slot machines.
3. Responsible for the break-down, relocation, and set-up of relocated slot machines and stands.
4. Responds to slot machines in a timely manner to resolve guest complaints regarding technical problems with slot machines.
5. Verifies that all slot games communicate accurately with internal systems for accounting purposes; research and resolves issues that arise with same.
6. Notifies Slot Shift Manager of pertinent issues, as needed.
7. Maintains slot floor security by notifying department management of any suspicious activity.
8. Maintains working knowledge of all local jurisdictional gaming laws (federal, state, and local) and attendant regulations as well as company internal controls.
9. Participates in slot department special projects in a team environment by interpreting gaming documents, gathering materials necessary to complete the project, including RAM clears, key chipping, machine moves, conversions, and upgrades.
10. Maintains a working knowledge of all games in order to perform repairs and/or preventative maintenance.
11. Knowledge of player tracking system (i.e. meters and progressives) a plus but not required/willing to train.
12. Knowledge of Compliance Advisory and the mandatory firmware notifications that are given
13. Delivers Excellent Customer Service
Job Specifications
• Previous Slot Tech or electronic related experience preferred but not needed
• Team Player with the capability to learn both on their own and with supervision i.e.: Study Machine Manuals, Internal Controls, and Par Sheets.
• Heavy lifting required; Ability to pick up to 50 lbs.
• High school diploma or general education degree (GED); Electronics experience and/or degree preferred but not needed.
• Is able to sit and stand for prolonged periods of time.
• Must be able to obtain a Gaming license through the state of Maine
Physical Demands and Work Environment
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Heavy lifting sometimes required; Ability to pick up to 50 lbs. At other times, the work requires some physical exertion, such as long periods of standing and walking and climbing; recurring bending, reaching, pushing, pulling and lifting, or similar activities. The work environment is one with possible exposure to prolonged loud noise.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Maine