Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines.  The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

Position Summary

Responsible for ensuring the overall effectiveness of guest service in the food outlet.  Gives direction to guests or attendees in this outlet as necessary. Shows dignity, kindness and respect to guests and team members.  Involved in setting up, maintaining, and working a shift or shifts in a dining room.  Adherence to company standards and directives.

Essential Job Functions                                                                          

1. Adheres to all Standard Operating Procedures, SOPs.
2. Cleans and polishes tableware of spots, prebusses.
3. Delivers and dispenses items ordered by guests; serves beverages, food, and non-food items via tray service.
4. Guest banking all dining room checks.
5. Use point of sale equipment to enter orders for kitchen personnel.
6. Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
7. Service area and number of cover requirement to be determined.
8. Must bus tables in a timely manner to accommodate new business if needed.
9. Is a role model for the company and responds to questions positively.
10. Must be detail oriented and ensure that all items are set correctly, perhaps hundreds of times over, in the restaurant and the side areas.
11. Must work with communication devices such as telephones, and policy systems.
12. Must speak with guests to maintain great guest relations and provides opportunities for loyalty to occur.
13. Maintains confidentiality and security of relevant information.
14. Maintains an awareness of applicable laws and operates within those guidelines.                                                                                                                                                                                                          

Job Specifications

• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• Must have the ability to multi-task.
• Service and refill beverages for guests.
• Demonstrated ability to communicate effectively, both written and verbal.
• This position requires sufficient experience, education and job knowledge to meet current business needs.

Physical Demands and Work Environment

May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to push, pull, lift and carry with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.