Title:  Cage Cashier / DR Supervsior

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines.  The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

Position Summary:  Is responsible for courteously and accurately providing guests and team members financial and non-cash services in both Cage and Reward’s Club operations while ensuring protection of company assets and providing a positive Cage experience for all guests. Is responsible for the accounting of all debits and credits and the balancing of the casino vault while providing outstanding internal guest service to team members from other departments.

Requirements:

• High school diploma or general education degree (GED) required.
• Successfully pass a pre-employment background check.
• Must be able to obtain, and maintain, a Maine Gaming License.
• One (1) year experience as a Cage Cashier or equivalent experience preferred
• One (2) year of cash handling experience required.
• One (1) year of guest service experience required.
• Ability to work all shifts including evenings, over-night, weekends and holidays.

Essential Job Functions:                                                              

• Provides outstanding guest service to all internal and external guests in accordance with department guest service standards.
• Accurately handles financial transactions including, but not limited to, exchanging currency, TITO ticket redemption, chip redemption, cashing checks, conducting credit card cash advances, etc.
• Handles Reward’s Club services including, but not limited to, enrolling new guests into the program, updating guest’s accounts, assisting with PIN changes, assisting guests with questions regarding promotions and their Reward’s Club account, and documenting guest concerns brought to their attention.
• Handles large sums of cash, coin and chips; ensuring accountability and adequate money inventories and reporting on their status as appropriate.
• Prepares and verifies Cashier banks for all casino cashiers.
• Accurately conducts table fill and table credit transactions for Table Games.
• Accurately conducts Slot jackpots and hand-pays.
• Verifies Table Games tokes and manually processed tokes for other departments as needed.
• Prepares and verifies the casino bank deposit.
• Complies with all aspects of the company Anti-Money Laundering (AML) Program and its regulations including, but not limited to, the Bank Secrecy Act, Title 31 and Suspicious Activity Reporting.
• Reconciles their cash drawer at the end of their shift.
• Maintains courteous and effective working relationships with others.
• Complies with all department and company policies and procedures, regulations, internal controls and government rules and regulations.
• Performs all other duties as assigned.
• Note:  This job description incorporate the most typical duties performed.  It is recognized that other duties not specifically mentioned may also be performed.  The inclusion of those duties would not alter the overall evaluation of this position.

Physical Demands and Work Environment:

This position requires that the team member be able to stand for long periods of time, up to five (5) hours without a break, to ensure adequate guest service standards are maintained.  The team member must be able to withstand working in a casino environment, which may include exposure to loud noises and bright and flashing lights.  May need to continuously bend/stoop, squat, balance, kneel, lift and push/pull.  Occasionally push carts weighing up to sixty (60) pounds.  Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management and other team members.

The work environment involves everyday risk of discomforts associated with excessing standing, computer monitor use and cash handling.  Use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations is needed.  The work area is adequately lighted, heated and ventilated.

Oxford Casino Hotel is an Equal Opportunity Employer which does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender preference, age, disability, genetic information or any other status protected by law or regulation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.