Title:  Supervisor, Surveillance-Ex

JOB SUMMARY

Step into the action at Owensboro Racing & Gaming!
As the Surveillance Supervisor, you’ll be at the center of the excitement—keeping a close eye on gaming operations, protecting company assets, and ensuring our guests and team members enjoy a safe, secure, and fun environment. You’ll lead a team of skilled surveillance professionals who monitor live casino activity, respond to incidents, and support investigations.

This is more than a job—it’s a key role in maintaining the integrity and thrill of gaming operations. If you have a sharp eye, a cool head, and leadership skills to match, we want you on our team!

Applicants must be at least 21 years of age to apply.

WHY JOIN OUR TEAM?

At Owensboro Racing & Gaming, we’re not just watching the action—we’re part of it! Our team plays a vital role in protecting the integrity of gaming, ensuring fair play, and maintaining a welcoming atmosphere for guests and team members alike. If you’re looking for a career that combines professionalism with the thrill of the gaming industry, this is the opportunity for you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and inspire a team of surveillance operators to ensure seamless, professional monitoring of all gaming and property activity.

• Keep a vigilant watch over gaming floors, cash handling areas, and team member operations to ensure compliance with all policies and gaming regulations.

• Respond quickly and appropriately to any suspicious activity, potential policy violations, or guest safety concerns.

• Maintain accurate reports, logs, and incident documentation for internal use and regulatory review.

• Partner with Security, Gaming Operations, and HR to investigate theft, fraud, cheating, or other misconduct.

• Oversee system functionality—keeping all cameras, monitors, and recording systems performing at their best.

• Conduct regular audits to ensure the integrity and quality of surveillance operations.

• Train and mentor your team on surveillance standards, technology use, and compliance practices.

• Support law enforcement and gaming regulators when investigations arise.

• Perform other duties as assigned to keep the gaming experience fun, fair, and secure for all.

REQUIRED SKILLS AND ABILITIES

• Strong leadership with the ability to motivate and coach a professional surveillance team.

• Excellent attention to detail and a natural ability to spot what others might miss.

• High integrity and discretion—you’ll handle sensitive information daily.

• Confident communicator with clear verbal and written communication skills.

• Tech-savvy and comfortable working with advanced surveillance systems.

• Calm under pressure and able to make quick, sound decisions in fast-paced environments.

• Passion for creating a secure, compliant, and enjoyable gaming atmosphere.

EDUCATION AND EXPERIENCE

• Must be 21 years of age or older.

• Minimum of 3–5 years of experience in gaming surveillance, casino operations, or a related field, including at least 1 year in a supervisory role.

• Associate degree or higher in Criminal Justice, Security Management, or a related field preferred.

• In-depth knowledge of gaming regulations, compliance standards, and surveillance technologies.

• Must be able to obtain and maintain a valid Kentucky Gaming/Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Ability to sit or stand for extended periods while monitoring multiple camera systems.

• Frequent walking throughout the property, including both gaming and smoking areas.

• Manual dexterity for operating surveillance equipment and controls.

• Occasional bending, stooping, or climbing to access equipment.

• Clear communication skills—both spoken and written—are essential.

• Work environment includes the sights and sounds of an exciting gaming floor—moderate to loud noise levels may occur.

• Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.