Title:  Beverage Server

JOB SUMMARY

The Beverage Server is responsible for delivering exceptional beverage service to guests in a friendly, professional, and timely manner within a gaming facility. This role requires thorough knowledge of beverage offerings, compliance with alcohol service and safety regulations, and a commitment to creating a welcoming environment for all guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following list is representative of the duties and responsibilities required for this role. It is not all-inclusive and may be expanded as necessary.

• Take beverage orders from guests in assigned areas and deliver drinks promptly and accurately.

• Maintain knowledge of menu items, including alcoholic and non-alcoholic beverages; offer recommendations to guests.

• Ensure all beverages are prepared and served according to established procedures and presentation standards.

• Monitor guest alcohol consumption in compliance with local, state, and facility regulations.

• Maintain a clean and organized workstation, including removal of used glasses, napkins, and other materials.

• Interact positively and professionally with guests to enhance their experience and resolve any concerns.

• Accurately process payments via cash, credit card, or player rewards systems.

• Assist with restocking and inventory maintenance for bar areas.

• Follow all health and safety regulations, especially regarding the handling and storage of beverages.

• Perform other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Strong communication and interpersonal skills.

• Ability to deliver efficient, friendly, and attentive guest service.

• Must be available to work flexible schedules, including weekends, holidays, and nights.

• Capable of multitasking in a fast-paced environment.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.

• Previous experience in food and beverage service, preferably in a gaming facility or hospitality setting.

• Knowledge of state and local alcohol service laws and guidelines.

• Ability to obtain and maintain a valid gaming license and alcohol service permit as required by the state of Kentucky.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to stand, walk, and carry trays or beverages for extended periods.

• Must be able to lift up to 25 lbs.

• Exposure to a noisy, fast-paced environment typical of a gaming facility.

• May be required to work in smoking and non-smoking areas.