Title:  Houseman

JOB SUMMARY

ABOUT CHURCHILL DOWNS INC.

 Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

 ABOUT OAK GROVE RACING, GAMING & HOTEL

 Oak Grove Racing, Gaming & Hotel is a new facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell.  The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

The Houseman is responsible for ensuring that all hotel floors/areas are cleaned and prepared for our guest’s experience at the property. Daily duties are assigned and it is the responsibility of the team members to ensure that all cleaning and organizing of the Hotel are completed as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.  It may be expanded to include other duties and responsibilities deemed necessary.

• Empties all trash receptacles on all guest floors.
• Sweep stairways and landings; cleans railings and washes all EXIT doors.
• Washes windows inside the hotel on all floors as per schedule.
• Cleans elevators, tracks, chrome, and stainless steel.
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
• Wipes baseboards, railings, walls, and vending areas.
• Vacuums all public area rugs/carpets and public space corridors and shampoos carpets.
• Polishes/cleans lobby floor as per schedule.
• Checks to make sure all storage areas and linen rooms are in a clean and satisfactory condition, as well as, stocked with needed items.
• Assists with guest requests, including but not limited to special requests.
• Report any problems immediately to the Housekeeping Lead or Housekeeping Supervisor
• Ensure any lost and found items are turned in to be logged.
• Maintain a clean and organized work area.
• Interact with guests on occasion while performing daily duties.
• Promotes outstanding customer relations.
• Strips rooms of used linen to prepare the room for cleaning
• Assist in folding linen if required
• Other duties and special projects as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to work in a fast-paced environment and interact with internal departments.
• Understand and represent Oak Grove’s image and reputation both at work and at external functions.
• Maintaining a professional working relationship among other team members.
• Oral and written communication skills.
• Ability to maintain high levels of confidentiality and integrity.
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent.
• Previous housekeeping experience preferred. Must be able to multi-task and take direction.
• Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
• Able to obtain and maintain a valid Kentucky gaming/racing license

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee may also be required to lift, push, and pull up to 25-50lbs.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulation throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.