Title:  Surveillance Shift Manager

JOB SUMMARY

Calder Casino is a fun place to work! We are seeking a Surveillance Shift Manager, who will be responsible for observing, monitoring and recording all activity captured on casino surveillance cameras. The ideal candidate brings at least one year of lead or supervisory experience in Surveillance. If you are team player and excel in supporting and leading a team we welcome you to apply for this opportunity.

Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effectively and efficiently reviews all cameras as well as recording decks to analyze video and determine the validity of reports and/or investigative reviews.
• Submits written reports specifying investigative results as well as reports indicating occurrences where company procedures are broken or altered.
• Maintains a daily log describing incidences/occurrences to keep other management personnel updated and advised of company and departmental incidences/occurrences.
• Maintains storage of media reviewed for investigative results and photographical purposes.
• Acts as a liaison person with internal departments as well as external state agencies such as the Florida Department of Law Enforcement (FDLE), the Florida Gaming Control Commission (FGCC), and local law enforcement.
• Effectively supervises surveillance operators.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Maintaining interpersonal working relationships among personnel.
• Strong oral and written communication skills
• Adherence to Code of Conduct and all Calder Casino policies and procedures.
• Maintain and promote our business strategy of Clean, Safe, Compliant, Engagement, Service, and EBITDA.
• Maintain an open door policy for surveillance Team Members to allow open communication.
• Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent educational background.
• Preferred at least 4 years of surveillance experience.
• Preferred at least 1 year of supervisory or lead experience.
• Ability to obtain a valid gaming license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines