Title:  Shift Manager, Surveillance-Ex

JOB SUMMARY

The Surveillance Shift Manager is responsible for observing all operational gaming and surrounding 
areas to report procedural
infractions and criminal activity to the appropriate person/department. Ensures all equipment is 
operational on a shift-by-shift basis while supervising shift personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Effectively and efficiently reviews all cameras as well as recording decks to analyze video and 
determine the validity of reports and investigative reviews.
•  Submits written reports specifying investigative results as well as reports indicating 
occurrences where company procedures are broken or altered.
•  Maintains a daily log describing incidences/occurrences to keep other management personnel 
updated and advised of company and departmental incidences/occurrences.
•  Maintains storage of media reviewed for investigative results and photographical 
purposes.
•  Acts as a liaison person with internal departments as well as external state agencies.
•  Effectively supervises surveillance operators.
•  Understands, interprets, and implements all departmental Standard Operating Procedures as 
outlined by the Director of Surveillance.
•  Ensures compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
•  Monitors for suspicious transactions as defined by the BSA.
•  Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

•  Maintaining interpersonal working relationships among personnel and the public.
•  Oral and written communication skills
•  Willingness to assume overall responsibility relative to the performance of the 
position.
•  Successfully supervise and oversee the day-to-day operations of the surveillance operators and 
related team members.

EDUCATION AND EXPERIENCE

•  High School Diploma or Equivalent
•  Preferred: two (2) years of surveillance or related experience.
•  Valid Racing License

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by a team member to successfully perform the
  essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
  essential functions. While performing the duties of this job, the team member is frequently required to sit or stand; walk; use hands
  to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or
  crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The team member is subjected to circulate
  throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.