Title: Senior Director, Marketing
Louisville, KY, US, 40213
Derby City Gaming & Hotel boasts nearly 1,300 of the latest games, a grab-n-go restaurant, Oliver’s Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and live music! The newly expanded Derby City Gaming & Hotel was voted one of the “Best Places to Work in Greater Louisville” by Louisville Business First
JOB SUMMARY
The Senior Director of Marketing is accountable for the successful operation of all Marketing, including but not limited to Player Development, Database Marketing, Sales and Partnerships, and Special Events and Promotions. Develops a consistent and cohesive marketing plan, strategies, and tactics.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Oversee the hiring, training, development, and supervision of the Regional Marketing
Department.
• Plan and organize workloads and staff assignments, ensuring that each property's team is
effectively trained, motivated, and evaluated to achieve optimal performance.
• Establish department standards, guidelines, and objectives for both properties, ensuring
alignment with overall company goals.
• Develop, implement, and manage comprehensive annual marketing plans, budgets, goals,
and
strategies for each property, ensuring they align with the overarching regional business
objectives.
• Collaborate with corporate and property leadership to design and execute effective
marketing
management strategies, including the development of marketing calendars, marketing execution at
each property, business development objectives, and VIP development.
• Focus on strategies that yield maximum market revenue and shareholder value by
leveraging
synergies between the two properties, identifying growth opportunities, and optimizing resource
allocation.
• Oversee the development and implementation of all offers, promotions and events for both
properties, including free play offers, drawings, giveaways, parties, special events, outdoor
events, tournaments, and more.
• Coordinate with internal & external vendors to execute promotions and campaigns that meet the
distinct needs of each property.
• Ensure that promotions and events are designed to profitably drive traffic, increase customer
engagement, and maximize revenue across both properties.
• Leverage player development team who can engage with guests at both properties to build and
maintain strong customer relationships, fostering loyalty through personalized interactions and
feedback mechanisms.
• Develop strategies to enhance customer satisfaction and retention, with a focus on increasing
lifetime customer value.
• Develop and execute cross-property sales strategies aimed at attracting group and tourism
business customers, leveraging the unique offerings of both Derby City Gaming & Hotel and Derby
City Gaming Downtown.
• Maintain an in-depth understanding of market trends, legal regulations, and industry standards
that impact both properties, ensuring all marketing initiatives are compliant and competitive.
• Analyze the financial performance of marketing programs across both properties, reviewing
departmental financial activity to manage expenses within budget and maximize ROI.
• Continuously monitor and assess market conditions to identify opportunities for growth, adjust
strategies, and ensure both properties are well-positioned to capitalize on market trends.
• Create, review, and maintain records, reports, and other administrative documentation in a
timely manner, ensuring compliance with organizational expectations and regulatory requirements.
• Ensure that all administrative processes support the strategic goals of maximizing market share
and revenue.
• Facilitate communication and collaboration between marketing teams at both properties to ensure
consistency in messaging, promotions, and overall brand strategy.
• Leverage the strengths of each property to create complementary marketing initiatives that
enhance the overall market presence of both properties
• Perform other duties as assigned, adapting to the dynamic needs of both Derby City Gaming &
Hotel and Derby City Gaming Downtown.
REQUIRED SKILLS AND ABILITIES
• Management abilities demonstrated in managing the marketing department operational
effectiveness.
• Public relations and customer service skills.
• Maintaining interpersonal professional working relationships among all personnel.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of marketing and the
property.
• Analytical skills demonstrated in setting goals, analyzing results adjusting and delivering
measurable results
• Valid Racing License
EDUCATION AND EXPERIENCE
• At least 7 years of experience in the gaming industry with at least 3 years at a managerial or
supervisory level in gaming Marketing or Player Development. (Preferred)
• 4-year degree, or equivalent work experience, in a related field required
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an Team Member
to successfully perform the essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions. While performing the
duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to
finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to
enable individuals with disabilities to perform the essential functions. The noise level in the
work environment is usually moderate to loud.
The Team Member is subjected to circulate throughout the assigned areas, including the smoking
area,
actively observing players and functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Louisville