Title: Seasonal Program Attendant
Louisville, KY, US, 40208
ABOUT CHURCHILL DOWNS INCORPORATED
Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.
JOB SUMMARY
Program attendants will be responsible for handing out programs to guests. As one of the first staff interactions on the property, this role is essential to providing guests with high-quality, memorable experiences right out of the gates. Employees may be responsible for moving and unloading boxes to and from gates and premium dining spaces.
Positions are available for:
- Kentucky Derby and Oaks: May 01 – 02
- Derby Week: April 25 – May 02
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Welcome, greet, and thank guests as they enter the facility.
- Distribute programs to patrons once they have entered the facility.
- Report to supervisor(s) and/or security with any suspicious activity, including ticket scalpers.
- Provide exemplary customer service when providing information to guests.
- Attend any pre-shift meetings for updates on items
- Move boxes and/or bundles of programs to gates and/or premium dining spaces.
- Open and unload boxes of programs onto tables or kiosks used for distribution
- Dispose of unused boxes & bundles of programs after the event has concluded.
REQUIRED SKILLS AND ABILITIES
- Must arrive on time and ready to work at shift start.
- Ability to follow and understand verbal and written instructions.
- Ability to communicate effectively with coworkers and guests.
- Team player with an exceptional customer service attitude.
- Available to work on race days and special events
- Possess a willingness to work long hours, evenings, weekends and holidays.
EDUCATION AND EXPERIENCE
- High School Diploma/GED required
- Must be at least 18 years of age.
- This position requires completion of a background check.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Must be able to stand for extending periods of time throughout the workday, in outside-weather conditions.
- This position requires the ability to lift up to 20 pounds.
CHURCHILL DOWNS INCORPORATED
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Louisville
