Title:  Product Manager

JOB SUMMARY

At TwinSpires, the Product Manager is critical to delivering a quality experience to our players.  You will be responsible for driving the delivery of key product features to enhance our players digital experience on the TwinSpires platform.  This role will be aligned to one or more feature teams and partner with engineering to deliver user stories following an agile process.  You will work with various stakeholders at different levels of the organization to assess business needs, gather requirements, build acceptance criteria, test cases and document processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop expertise in an existing product area (e.g. Handicapping, Wagering, Registration/Login) and establish detailed knowledge of our TwinSpires’ customer base
• Collaborate with other Product Managers and other stakeholders to assess the market landscape and develop strategic plans to deliver a continuously improving player experience
• Analyze potential product enhancements and requests to determine the best way to develop and build the best solution in the time available, while setting the expectations for the delivery of new functionality
• Oversee/manage detailed information gathering/capture from the business teams and functional teams (Design, Marketing, Analytics etc.), preparing the handover of requirements to Scrum teams in the form of Epics and User Stories
• Partner with the scrum teams to deliver user stories
• Measure outcome delivered to customers in each sprint against what was expected to be delivered
• Maintains regular touchpoints with stakeholders of the product
• Manage the product backlog through an ongoing process of defining, refining and prioritization
• Drive the Funding, Registration and Login strategy for TwinSpires
• Other duties as assigned by Management

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills
• Organizational skills with attention to detail
• Ability to identity and address the needs of our end-users
• Authorized to work in the United States on a full-time basis.
• Ability to work full-time in the Louisville TwinSpires office.
• Travel between Louisville and Lexington, 10% of time.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Computer Science or Business or 3+ years experience working in Digital eCommerce.
• Experience acting as a product owner, product manager or comparable role driving feature delivery, preferably related to funding features.
• Experience working in an Agile environment
• Experience working with Jira and Confluence
• Outstanding written and verbal communications
• Flexible, versatile and able to cope well under pressure
• Excellent time management skills
• Ability to act both tactically and strategically
• Show usage of own initiative
• Passion and/or interest in the Horse racing industry is a huge plus
• Product Certification would be a plus

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1. While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
   2. Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
   3. This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
   4. The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
   5. The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
   6. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.