Title:  Marketing Coordinator

JOB SUMMARY

The Marketing Operations Coordinator plays a key role in the execution and optimization of TwinSpires marketing initiatives. This role supports the marketing team by coordinating campaign workflows, managing timelines, tracking deliverables, and ensuring flawless execution across CRM, Tournaments, and player promotions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate day-to-day marketing operations, ensuring campaigns and promotions are delivered accurately and on time.
• Manage intake and organization of creative assets, ensuring briefs, approvals, and final files are properly documented within project management tools.
• Collaborate closely with CRM, Brand, Creative, and Product Marketing teams to ensure alignment on campaign messaging, targeting, and timing.
• Support the setup and QA of player offers, bonus campaigns, and player messaging by cross-checking creative, copy, and promotional details.
• Assist in reporting key performance metrics and compiling weekly/monthly dashboards in coordination with the analytics and CRM teams.
• Document and improve internal marketing processes to streamline operations and communication across cross-functional teams.
• Some weekend and flexible coverage required to support key racing events such as The Kentucky Derby.

REQUIRED SKILLS AND ABILITIES

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 1–3 years of experience in marketing operations, project coordination, or campaign execution — ideally within gaming, entertainment, or digital consumer brands.
• Strong attention to detail and organization skills; able to manage multiple concurrent projects and deadlines.
• Proficient in project management and marketing tools
• Excellent communication skills with a proactive, team-oriented mindset.
• Data-curious: comfortable pulling performance reports and identifying trends to support campaign optimization.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle, feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities. 
• Specific vision abilities required by this job include close vision, color vision, or color differentiation, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.  
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment. 
• The noise level is this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.