Title:  Cage Cashier- 3rd Shift

JOB SUMMARY

The Cage & Player Services Cashier is responsible for the redemption of Gaming & Sports wagering tickets/vouchers, performing Check Cashing/Cash Advance transactions for guests, and assuring that guests have a favorable gaming experience. Cage Cashiers will also assist guests with purchasing merchandise from the on-site company retail store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets and interacts with guests.
• Responsible for cashing guests out, giving correct change, and answering guest questions in a courteous and professional manner.
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.
• Assuring that guests have a favorable gaming experience.
• Keeping cash drawer balanced and impressed.  Making exchanges with vault.
• Responsible for accurate balancing and oversight of sports wagering funds.
• Verify and document personal identification information for check and cash advance transactions.
• Completing CTRs, W2Gs, and MTLs.
• Responsible for guest relations. Consults with guests to understand their needs and preferences.
• Answers guest questions regarding merchandise. Assists guests with merchandise purchasing decisions.
• Collects merchandise payment using the store point of sale system. Processing company store merchandise returns and exchanges.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations and places special orders.
• Ensure the safety and security of Team Members and Guests.
• Follow all regulatory/administrative and company regulations and policies.
• Other duties as assigned.                  

REQUIRED SKILLS AND ABILITIES

• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to work a flexible schedule, including weekends, evenings, and holidays.
• Excellent guest service abilities.
• Excellent sales and guest service skills.
• Black shoes required.

EDUCATION AND EXPERIENCE

• A high school diploma or GED equivalent.  Six months cashiering or banking experience is preferred.  
• Ability to obtain a valid Racing License.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.