Title:  Business Analyst - PMO

JOB SUMMARY

The Business Analyst, PMO is a proactive and detail-oriented professional responsible for managing the end-to-end intake, grooming, and prioritization processes for new project requests. This role acts as a liaison between business stakeholders and the IT organization to clarify scope and requirements, and ensure that project requests are well-documented, organizationally aligned, and ready for decision-making. Through strong analytical skills and cross-functional collaboration, this role drives clarity and consistency across the project pipeline. As a Subject Matter Expert (SME) for the Project Portfolio Management (PPM) tool, the analyst supports process optimization and ensures accurate documentation and reporting to enable transparency and governance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the structured intake, grooming, and prioritization process for new project requests, ensuring consistency, completeness, and alignment with organizational goals.
• Collaborate with requestors and stakeholders to elicit project scope, objectives, and expected outcomes, ensuring clear understanding and shared expectations.
• Gather and document IT work inputs including business and technical requirements, stakeholders, and success criteria.
• Organize and prepare intake materials—including impacts, scope definitions, and prioritization inputs—for review by governance bodies or leadership teams.
• Support prioritization efforts by ensuring decision-makers have the necessary context, supporting data, and impact assessments for each proposed initiative.
• Analyze and validate requirements for clarity, feasibility, and alignment with organizational objectives.
• Develop and maintain standard templates and documentation practices to support the intake and grooming lifecycle.
• Collaborate with peer analyst, project managers, and functional leaders to continuously improve intake workflows and intake-to-approval cycle times.
• Serve as a Subject Matter Expert (SME) on the PPM tool, supporting intake documentation, system workflows, and accurate project record-keeping.
• Contribute to portfolio planning activities by ensuring the project pipeline is groomed, prioritized, and ready for execution when capacity allows.
• Lead meetings with stakeholders at all levels—including executive leadership—to present project requests, facilitate prioritization discussions, and gather input for refinement.
• Respond to ad hoc requests for project pipeline visibility, intake status, or prioritization summaries with professionalism and accuracy.
• Promote a collaborative, inclusive work environment by engaging with diverse teams across departments and functions.
• Perform other duties as assigned in support of PMO and organizational success.

REGULATORY

Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The gaming industry is highly regulated and as such demands an extensive background check to obtain a license.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Business Administration, Information Technology or equivalent experience
• Three to five years’ related work experience
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Highly self-motivated and directed
• Exceptional presentation, collaboration and communication skills
• Superb recordkeeping, documentation, time management and organizational skills
• Advanced analytical and problem-solving skills
• Ability to conduct research into project and portfolio management issues as required
• Strong understanding of project and portfolio capacity management techniques
• Familiarity with the functioning of a PMO

PREFERRED

• ITIL Foundation Certification
• CBAP or PMI-PBA Certification
• CAPM
• Lean/Six Sigma Certification(s)

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Extended periods of sitting at a desk and working on a computer.
• Regular use of a keyboard and mouse for typing and navigating software.
• Viewing a computer screen for prolonged periods.
• Ability to manipulate paperwork, including filing, sorting, and organizing.
• Moving within the office environment to attend meetings, use office equipment, or interact with colleagues.
• Occasional lifting of office supplies or paperwork (up to 20 pounds).
• Speaking and listening to colleagues and clients in person, over the phone, or via video conferencing.
• Working in a climate-controlled office environment with moderate noise levels.
• Performing repetitive tasks such as data entry or document preparation.
• Working under artificial lighting conditions typical of an office environment, which may include fluorescent or LED lighting.
• Role is onsite five days a week at the Louisville, KY CDI headquarters office.