Title:  Gaming Technician, Lead

JOB SUMMARY

Responsible assisting in leading with the overall day-to-day technical operations of the gaming department for Ellis Park Racing and Gaming.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Has knowledge of all HHR machines on the gaming floor and can determine proper payouts.
• Protects company assets by adhering to company policies and all state and regulatory compliance including Policies and Procedures, The Responsible Gaming Plan and Title 31.
• Reports activity daily and coordinates with HHR operations on location; including customer activity and proactive repairs and maintenance, HHR moves, diagnostics and any unusual activity.
• Responsible for periodic maintenance, equipment testing, and service calls for HHR machines.
• Assists in monitoring the HHR system.
• Assists in training of HHR technicians and assists in troubleshooting various HHR machine malfunctions.  Delegates authority and assigns responsibilities.
• Performs other related duties as assigned
• Full Job Description on file. 

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Conflict resolution and mediation skills.
• Knowledge of gaming technical operations, rules, and regulations.

EDUCATION AND EXPERIENCE

• Two years or more in an HHR Technician/Bench Technician
• Other combinations of education and experience may be considered.
• Must obtain and maintain a valid KY racing/gaming license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand the duration of the shift.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, flashing lights, and secondhand smoke, depending on the assigned station and guest volume.