Title: Cashier, Cage
Henderson, KY, US, 42420
Ellis Park offers live thoroughbred horse racing during the summer season, with simulcast wagering 365 days a year, 300 HHR machines, exciting promotions, convenient sports betting, The Pea Patch Deli, Dade Park Grill and more.
JOB SUMMARY
Are you a financial professional that excels at cash handling interested in joining the exciting world of horse racing and gaming? Ellis Park Racing & Gaming is hiring for a Cage Teller to complete our winning team!
The Cage Teller is responsible for redemption of gaming tickets/vouchers, performing check cashing/cash advance transactions for guests and facilitating sportsbook wagering while also completing financial reporting requirements and ensuring a great experience for our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Adhere to departmental procedures, safety rules, health regulations and Ellis Park Policy and Procedures rules.
- Complete Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL), Currency Transaction Report (CTR), and Suspicious Activity Report (SAR) accurately. Count all money straps and record date with initials/ID number on strap. Rotate currency, ensuring the straps with the oldest dates are used first.
- Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
- Maintain experience with money handling, counting, and complex mathematical skills.
- Cash all types of checks for customers (personal checks, cash advances) in accordance with the company’s check cashing policies and procedures. Records all checks cashed in the specified computer system.
- Redeem ticket in ticket out (TITO), vouchers.
- Secure and document all recordable transactions made with company assets.
- Fill out and sign variance form if bank does not balance at end of shift, which must include possible reason for every variance.
- Correctly operate any cage equipment (currency sorter/counter).
- Process jackpots correctly.
- You will also be assisting with doing Drop/Soft count and Mutuels drop always making sure that all employees adhere departmental procedures.
- Report suspicious activity to the lead/supervisor, security, and surveillance departments.
- Request supervisor assistance when necessary.
- Attend required meetings and training.
- Complete all drop/count duties according to established standards in allocated time frame.
- Perform additional duties and responsibilities as necessary or assigned.
- Request supervisor assistance when needed.
- Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
- Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
- Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
- Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.
- At all times maintain a courteous, positive and professional working relationship with all Ellis Park personnel and the general public (e.g., coworkers, clients and vendors).
- Perform additional duties and responsibilities as necessary or assigned.
REQUIRED SKILLS AND ABILITIES
- Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.).
- Experience operating counting equipment (money sorters/counters, 10-key calculator).
EDUCATION AND EXPERIENCE
- High School diploma or GED Certification preferred.
- Must have relevant work experience in cash handling or cage cashier capacity.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- The job requires the ability to bend over, crawl, crouch/stoop, hear, kneel, reach overhear, stand, talk, turn/twist, walk, see and repetitively use hands 51-100% if the time, and the ability to balance/climb 25-50% of the time.
- Requires employee to hear, sit, talk, and repetitively use hands the majority of the time.
- Requires employee to occasionally stand and walk.
- Requires employee to occasionally push/pull, carry, lift, and slide/transfer 1-30 lb
- The job requires the ability to problem solve, organize, read and perform math skills 51-100% of the time.
Nearest Major Market: Evansville