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Title:  Food Server

Requisition ID#:  1116
Location: 

Greenville, MS, US, 38701

Property:  Harlow's Casino Resort & Spa
Pay Range: 

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

 

JOB SUMMARY

Take orders for beverages to guests in dining areas; assist in bussing pre bussing and table maintenance.

Minimum Age: 21 years old

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet and seat guests pleasantly, quickly, and efficiently.
  •   Insure proper service. 
  • Communicate problems/situations to management or relief personnel. 
  • Must have knowledge of all service job responsibilities: Food server, Bus Person, and Runner. 
  • Must be aware of business needs, station assignments and breaks (i.e., VIP’s coming in, special functions in house, shutdown, items no longer available from the kitchen, etc.).
  •  Must be aware of all activity in the dining room (i.e., service to guests, standards being used, tables un-bussed, executives in to dine, etc.).
  •  Must be able to handle cash transactions in an emergency situation to cover the cashier for short periods of time. 
  • Knowledge of safety procedures to insure team member’s safety.
  • Remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary.
  • Monitor booth seats and chairs for crumbs to insure cleanliness.. 
  • Monitor door at all times to insure prompt seating of guests. 
  •   Responsible for cleanliness of all side stations, tableware, clean floor, salt and pepper shakers, sugar, etc.
  •  Adhere to all prescribed Service Standards and Service Sequence.
  •  Always conduct oneself in a manner that reflects a positive professional image to Harlow’s Casino Resort & Spa.
  • Take beverage orders from guests.    
  • Check with guest’s to ensure they are enjoying their meals and if there is anything further they need;
  • Inform guests of any daily specials.
  • Stock service areas with supplies such as coffee, tea, tableware, napkins, etc. before leaving your shift;
  •  Help assist in bussing and pre bussing.
  • Sweep and clean your work section. Roll silverware.  Performs all other duties as assigned.
  • Perform any other duties as assigned.

 

REQUIRED SKILLS AND ABILITIES

Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time.

EDUCATION AND EXPERIENCE

High school diploma or equivalent; prior experience in facilities preferred.

One (1) year experience as a host or in the hospitality industry.  Must be able to complete all classes required by Harlow’s Casino Resort & Spa.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Office/Casino environment; Must be able to tolerate casino related environmental factors including but not limited to second hand smoke, excessive noise levels and stress related to serving customers in a high pressure fast paced environment. 

The work environment consists of very demanding surroundings with a moderate noise level.

Join the Winning Team!
Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today! 

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Mississippi

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