Title:  Dealer

JOB SUMMARY

In this role, you will be responsible for dealing a variety of casino games in accordance with established Mississippi Gaming Commission rules and regulations. As a key representative of the casino, you will create a welcoming and entertaining atmosphere, ensuring a positive gaming experience for all guests. 

Applicant must be able to obtain and Mississippi Gaming License. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct and oversee table games with professionalism and accuracy.

• Interact with guests, explaining game rules and resolving disputes in a friendly and courteous manner.

• Handle gaming chips and payouts efficiently and accurately.

• Monitor and report any suspicious activities or potential security risks.

• Uphold gaming regulations and adhere to casino policies.

REQUIRED SKILLS AND ABILITIES

• Customer Service Skills

  • Excellent interpersonal and communication skills to engage with diverse guests.

  • Ability to provide a welcoming and enjoyable experience for patrons.

• Attention to Detail

  • High level of accuracy in handling chips, money, and game rules.

  • Observational skills to monitor player actions and identify any irregularities.

• Mathematical Proficiency

  • Quick mental arithmetic to calculate payouts and manage bets efficiently.

• Knowledge of Games

  • Thorough understanding of the rules, procedures, and strategies for casino games such as blackjack, poker, roulette, baccarat, and others.

• Adaptability and Stress Management

  • Ability to remain calm under pressure in a fast-paced, high-energy environment.

  • Flexibility to handle varying guest behaviors and shift changes.

• Integrity and Fairness

  • Strong ethical standards to ensure compliance with gaming regulations and fairness in gameplay.

• Manual Dexterity and Coordination

  • Proficient in handling cards, chips, and gaming equipment with speed and precision.

• Conflict Resolution Skills

  • Ability to address guest disputes and resolve issues professionally and effectively.

• Teamwork

  • Cooperative attitude to work collaboratively with other dealers, floor staff, and management.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent and experience as a dealer or has attended a dealers’ school.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

1. Standing for Extended Periods

   • Must be able to stand for long hours during shifts, often in a stationary position at a gaming table.

2. Manual Dexterity

   • Ability to shuffle and deal cards quickly and accurately.

   • Handling and managing chips with precision.

3. Hand-Eye Coordination

   • Quick and accurate movements to manage cards, chips, and other gaming equipment effectively.

4. Visual Acuity

   • Strong eyesight to read cards, monitor player actions, and ensure accurate payouts.

   • Ability to distinguish colors for chips and table layouts.

5. Hearing Ability

   • Good hearing to respond to guest inquiries, follow instructions, and communicate effectively in a noisy environment.

6. Physical Stamina

   • Endurance to maintain energy and attentiveness throughout shifts, often in a fast-paced and high-pressure setting.

7. Mobility

   • Ability to move around the gaming area as needed, such as rotating tables or assisting with other tasks.

8. Arm and Hand Strength

   • Ability to shuffle cards and manage chips repetitively without fatigue.

9. Speech Clarity

   • Clear articulation to explain rules, communicate with guests, and provide instructions.

10. Posture and Poise

• Maintaining an upright and professional appearance while interacting with guests.