Title:  IT Technician - 2nd Shift

This individual works with the IT Teams and end users to provide administration and support for all property operation’s hardware and software.

Essential Functions

• Responsible for timely and complete communications between corporate IT team and all property IT staff.
• Maintains and supports all property-wide user-based computer applications, upgrades, and security. This includes, but is not limited to, gaming, point of sale, etc. 
• Ensures computing systems are operating in compliance with the regulatory environments.
• Captures, deploys standardized workstation configurations and maintains PC s to current configuration levels.
• Provides support to users in system and software administration and usage.
• Communicate and coordinates maintenance schedule, backups, and downtime to users.
• Creates and maintains technical documentation
• Additional duties as assigned.

Supervisory Responsibilities

• None

Education and/or Experience

• Must be able to effectively communicate in English both orally and written
• Must possess 1-3 years in Information Technology.
• Experience understanding of gaming system software applications. Aristocrat Oasis gaming application experience a plus.
• Experience in general Windows & SQL Server functionality, operations and security.
• Experience understanding of the major business processes within Gaming.
• Excellent interpersonal and communication skills.

Licenses/Certificates

• Must be at least 21 years of age
• Must be able to obtain gaming license(s) in jurisdictions where required.

Skills Required:

1. Manage multiple requests and prioritize appropriately
2. Attention to details and prompt follow up
3. Support a 24/7 365 information systems environment
4. Excellent organizational and interpersonal skills