Title:  Bourbon and Brew Host - Part Time

Turfway Park Racing & Gaming is a gaming and entertainment facility located in Florence, Kentucky, featuring over 800 popular, thrilling, state-of-the-art Vegas-style games, a one-mile thoroughbred horse racing track, sports wagering, two restaurants, and a 20,000+ square foot Event Center / Entertainment Venue.

Job Functions: 

• Greets on arrival and regards on departure to guests visiting the restaurant in a warm and inviting manner.
• Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
• Adheres to all Standard Operating Procedures (SOPs).
• Greet internal and external guests in a warm tone and smile, with eye contact. Present and maintain a professional appearance and attitude.
• Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
• Is a role model for the company and responds to questions positively.
• Must be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
• Ensures and maintains cleanliness and orderliness of the host podium and ensures the dining room floor is presentable at all times.
• Maintains confidentiality and security of relevant information.
• Works with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
• Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
• Must be able to work any shift needed and is a minimum of 21 years of age 
• Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
• Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and Team Members.

Physical Demands and Work Environment

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. At other times, the work requires some physical exertion, such as reaching, standing and walking.