Title:  Count Room Manager

JOB SUMMARY

Are you detail-oriented with a strong sense of accountability? The Count Room Manager is responsible for leading daily slot and table games drop and count operations, ensuring accuracy, compliance, and integrity at every step. This role manages and directs the Drop/Count Team while upholding all company policies, procedures, and PGCB regulations.

SUMMARY

The Count Room Manager is responsible for ensuring the slot drop is completed and count of the slot drop is accurate and completed each day.  Candidate is also responsible for ensuring that drop and count of the table games is accurate and completed each day. 

Candidate will be responsible for the conduct of all Drop/Count Team members and the tasks assigned to the Drop/Count Team.  The Count Room Manager is responsible for ensuring that the Drop/Count Team members adhere to the company policies and procedures as well as following the PGCB regulations and standard operating procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Candidate is responsible for all duties required to ensure the replenishment, service and drop and count of all gaming voucher redemption units throughout the property. 
• Candidate is responsible for all duties required to ensure drop and count of the lottery machine’s funds.
• Candidate may assist with placement and service on self-bet race machines.
• Candidate is responsible for all duties required to ensure drop and count of the self-bet race betting machines’ funds.
• Candidate is responsible for all duties required to ensure the drop and count of all slot machine revenue throughout the property. 
• Candidate is responsible for all duties required to ensure the drop and count of all table games revenue throughout the property. 
• Candidate is responsible for ensuring that the Drop/Count Team is in compliance with all count and drop state regulations and internal controls.
• Candidate will be responsible for charting attendance, issuing corrective actions, and approval of weekly schedules and vacations. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS AND ABILITIES

LANGUAGE ABILITY

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATH ABILITY

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Must possess intermediate PC skills.  Microsoft Office experience required.

CERTIFICATES AND LICENSES

Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.

SUPERVISORY RESPONSIBILITIES

The Count Room Manager is responsible for any disciplinary action, reports and the hiring and firing of Drop/Count Team personnel.

EDUCATION AND EXPERIENCE

High School Diploma or equivalent.  Minimum of three years’ supervisory or management experience with money handling is preferred

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is moderate.  Candidate will be exposed to smoke when on the casino floor and in the cage.  Candidate must be able to work in a fast-paced, stressful, and physically demanding environment.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to stoop, kneel, stand, climb, crouch or crawl for extended periods of time.  Employee is required to lift and carry up to 30 lbs.  Employee must be able to talk and hear in order to ensure proper communication.  This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.