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Title:  Supervisor, F&B-Ex

Requisition ID#:  1370
Location: 

Emporia, VA, US, 23847

Property:  Rosie’s Gaming Emporium – Emporia
Pay Range: 

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Supervises the activities of the Food & Beverage department, under the manager's direction, subject to established company policies and local, state, and federal regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers. 
  • Provides guest service training and departmental orientation for new employees.
  • Works with manager to provide on-going training for all employees.
  • Ensures that the dining room is set up and ready for service.
  • Oversees side work responsibilities and opening and closing duties.
  • Coordinates with other F & B Supervisors and F & B Managers on work schedules, ordering of food, and par levels.
  • Responsible for creating and fostering an environment of support and motivation for Team Members.
  • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
  • Assists manager in reviewing activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
  • Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.

REQUIRED SKILLS AND ABILITIES

  • Attend required training sessions offered by the Company.
  • Obtain and retain required license(s).
  • Perform the duties described in compliance with local laws and regulations.
  • Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
  • Have knowledge of the Property’s programs to address problem gaming. 

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED); or one to two years of related experience and/or training; or equivalent combination of education and experience.

Must be able to formulate and communicate ideas and to make independent decisions.

Virginia Racing Commission License

Serv-Safe

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Richmond

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