Title: Manager, F&B
Emporia, VA, US, 23847
Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
JOB SUMMARY
Manages activities of the Food & Beverage departments as subject to established company policies and local, state, and federal regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
- Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
- Responsible for creating and fostering an environment of support and motivation for Team Members.
- Establishes department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
- Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
- Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
- Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
- Monitors daily operations in the dining rooms and all beverage outlets, including assuring appropriate staffing.
REQUIRED SKILLS AND ABILITIES
- Attend required training sessions offered by the Company.
- Obtain and retain required license(s).
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
- Have knowledge of the Property’s programs to address problem gaming.
- Report any acts of wrongdoing of which the Team Member may have knowledge.
EDUCATION AND EXPERIENCE
Bachelor’s degree (B. A.); or 5-7 years related experience and/or training; other combinations of education and experience may be considered.
Must be able to formulate and communicate ideas and to make independent decisions.
Certificates, Licenses, and Registrations: Virginia Racing Commission License; Serv-Safe
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Richmond