Title:  Manager, Facilities and EVS

JOB SUMMARY

Position Summary: Responsible for maintaining the physical indoor and outdoor integrity of the facility through Maintenance and the Environmental Services department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties and Responsibilities:  

• Manages Facilities/EVS to ensure clean, orderly, and attractive appearance and condition of the casino and other buildings.
• Reviews maintenance activities to improve property/equipment conditions impacting guest service and asset performance
• Establish working standards and procedures for Facilities/EVS staff.
• Plan work schedules to ensure adequate service.
• Inspect and evaluate physical condition of establishment.
• Participates in establishing and executing preventive maintenance programs
• Assigns, supervises and verifies completion of routine maintenance and operation of physical structure of the facility to include all mechanical, electrical and HVAC systems as they relate to safe and effective operation of the facility
• Visually inspects quality of work, assigns staff and supervises outside contractors as required. Reviews work activities of team members to ensure work is being performed to standards established by management
• Troubleshoots and repairs malfunctions in mechanical and electrical systems, HVAC, plumbing and other equipment throughout the property.
• Submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Monthly or as needed inventory supplies and equipment.
• Investigate new and improved cleaning instruments and methods.
• Maintain excellent communication with all Directors and Managers.
• Develops and implements approved departmental policies and procedures.
• Responsible for all necessary record keeping and updating property CMMS.
• Comprehensive understanding of forecasting, budgeting, scheduling, productivity, inventory controls (if applicable), P&L analysis, and cost controls.
• Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
• Prepare necessary data for the budget in area of responsibility; project annual costs and monitor actual results; take corrective action where necessary.
• Keep abreast of competitive changes including industry trends and local competitive set.
• Develop, maintain, and nurture a positive work environment.
• Responsible for maintaining a disciplined environment and implementing practices that promote safety, quality and productivity.
• Ensures that team members are following OSHA standards for safety and PPE while performing assigned tasks
• Coordinate and supervise training, assignments, and development of subordinates.
• Ensure compliance with all Minimum Internal Control Standards (MICS)
• Other duties as assigned

REGULATORY AND COMPLIANCE RESPONSIBILITIES:

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend the required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.

REQUIRED SKILLS AND ABILITIES

• Assigns, supervises, and verifies completion of routine maintenance and operation of physical structure of the casino, all mechanical, electrical, HVAC systems and any other related equipment which contributes to the safe and effective operation of the facility. Visually inspects quality of work and assigns staff and supervises outside contractors in tasks according to performance and productivity standards.
• Ensures operation is OSHA and Hazcom compliant to include maintaining of departmental MSD Sheets.
• Reviews guest complaints/concerns and take appropriate action.
• Schedules Team Members to guarantee maximum productivity and guest satisfaction with a minimum outlay of expenses in terms of labor and material.
• Plans and conducts Team Member meetings. Attends other related meetings to obtain and disseminate pertinent information.
• Evaluates condition of furniture, fixtures, décor, etc., which requires continuous visual inspection of public areas. Make recommendations and assist in the coordination and design of rehab projects.
• Meets with vendors to review current products or equipment being used or considered.
• Participates, as a member, of the property Safety Committee.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
• Other duties as assigned.

EDUCATION AND EXPERIENCE

Position Qualifications: A minimum ten years in engineering, facility management, janitorial services or a related area, with progressive supervisory/managerial experience is required. Must have an occupationally significant combination of vocational education, apprentice training, in-plant training and/or on-the-job training; or equivalent combination of education and experience is preferred. Excellent communication skills both written and oral.  Must have significant experience with the following: major mechanical systems, fire & life-safety equipment, grounds, parking, lighting systems, plumbing, kitchen equipment, electrical, controls and any other systems and equipment comprising the physical structure and appurtenant infrastructure. Preferred to have hospitality or gaming experience. 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Working knowledge of Excel and Word required. Must be able to formulate and communicate ideas and to make independent decisions. Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.