Title: Gaming Technician
Calvert, KY, US, 42029
Marshall Yards Racing & Gaming will be a newly constructed facility in a high-traffic area in Calvery City, Kentucky at the intersection of I-69 and I-24. The Property will feature nearly 240 state-of-the-art historical racing machines (“HRMs”), a sports bar and a retail sportsbook, simulcast wagering, and food and beverage offerings. The Assistant General Manager will be responsible for leading the successful overall direction, administration, and coordination of all operating activities of Marshall Yards Racing & Gaming including Pre-opening activities, culture creation, staffing, compliance with all regulatory requirements, and the ongoing operations of historical racing machine operations, gaming operations, simulcast operations, sportsbook operations, and entertainment operations.
JOB SUMMARY
The Gaming Technician is responsible for safeguarding gaming assets, delivering excellent customer service, and ensuring a safe, compliant, and enjoyable gaming environment for all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide a fun, welcoming, and engaging gaming experience for guests.
- Conduct yourself in a manner that reflects positively on the property and encourages others to do the same.
- Provide change to customers promptly and accurately.
- Witness and verify jackpots in compliance with gaming regulations.
- Perform jackpot payouts and paper fills.
- Perform minor repairs to gaming equipment as needed.
- Monitor assigned gaming areas for illegal activity, suspicious behavior, or policy violations and report findings promptly.
- Assist guests with questions, concerns, and general information.
- Perform other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- Maintaining a professional working relationship among all personnel.
- Excellent oral and written communication skills.
- Willingness to assume overall responsibility relative to the performance of the position.
- Must be able to work an alternate schedule with a minimum of two (2) weeks’ notice.
EDUCATION AND EXPERIENCE
- A high school diploma or GED equivalent is required.
- 1 year of customer service experience required; prior gaming experience preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
he physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Nearest Major Market: Paducah
