Title:  Slot Technician

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests.  This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. If you possess the desire to work for a great company, then we would love to have you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Repairs and maintains gaming-related equipment both on the gaming floor and in the gaming shop.
• Participates in installation, movement, conversions, and removal of gaming related equipment.
• Performs duties in a safe manner and reports any potential safety hazards to management team.
• Maintains required documentation of VLT moves/adds/retires, maintenance and repair logs.
• Ensures compliance with State Lottery Regulations, Internal Controls and company Policies & Procedures.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• One (1) year of customer service experience in the gaming industry is preferred.
• Basic computer knowledge required. 
• Knowledge of Microsoft Office products required, Oasis Gaming System knowledge helpful.
• Ability to perform basic math computation and handle large sums of money accurately.
• Ability to make judgements and decisions regarding guest and associate complaints
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift, pull, or push up to fifty (50) lbs. without difficulty, repeatedly. 
• Must be able to sit, kneel, walk or stand for extended periods of time without difficulty. Must be able to reach with hands and use hands to finger, handle or feel objects, tools, or controls.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.