Title: Count Room Supervisor
Berlin, MD, US, 21811
ABOUT OCEAN DOWNS CASINO
Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.
JOB SUMMARY
Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a full time, year round salaried position with an excellent compensation package. This includes Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more! If you possess the desire to work for a great company, then we would love to have you!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication.
- Acts as a role model and coaches while developing employees using a consistent, approachable demeanor and clearly articulating expectations.
- Sets and monitors the pace of the team while performing table game and slot drops.
- Participates in the hiring process.
- Works closely with Manager on disciplinary matters.
- Responsible for supervision and training of staff on designated shift.
- Responsible to report any issues to Manager regarding counting, recording of currency, overall operation, maintenance of the count room and currency counting equipment.
- Responsible for compliance with State Lottery Regulations, Internal Controls and Company Policies & Procedures during shift.
- Some on-call requirements for this role
- Promotes outstanding customer relations.
- Promotes honesty and trust amongst the team.
- Performs all other duties as assigned.
REQUIRED SKILLS AND ABILITIES
- One (1) year experience in Count Room or high volume money handling environment. Previous Supervisory experience preferred.
- Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
- Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
- Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.
EDUCATION AND EXPERIENCE
- High school diploma or equivalent required.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Must be able to lift forty (40) lbs. without difficulty, repeatedly.
- Must be able to walk and stand for extended periods of time without difficulty.
- Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
OCEAN DOWNS CASINO
Ocean Downs has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.
All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.
Nearest Major Market: Salisbury