Title:  Beverage Server

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests.  This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. If you possess the desire to work for a great company, then we would love to have you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Prepares all settlement paperwork in a consistent and organized manner.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Previous bartending or cocktail service experience preferred.  TiPS certification required.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

EDUCATION AND EXPERIENCE

High School Diploma or Equivalent Preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.