Title:  Hotel Night Auditor

JOB SUMMARY

The Night Auditor is responsible for reviewing and processing source data to provide accurate and timely entry into hotel systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Processes and records all hotel monetary transaction as well as reviews, organizes, and compiles management reports to ensure the accuracy of guest billings and general ledger transactions
• Reconciles all guest folios while identifying and fixing errors
• Audits and processes source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue
• Notifies hotel management of any potential discrepancies and assists with research and resolution of problems
• Initiates the generation of and coordinates the distribution of various hotel system reports
• Performs duties of front desk clerk as needed (i.e., greets and registers guests)
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Excellent customer service skills
• Excellent math and communication skills
• Demonstrated knowledge of hotel operations
• Knowledge of Microsoft applications, accounting systems, and other computer applications

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required
• One year of experience in a customer service environment preferred
• Must obtain valid gaming license, where applicable

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee is frequently required to sit for the length of the shift.
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift and/or move up to 25 pounds.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is subject to various levels of noise.
• The employee may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.